In Multilogin, a proxy gives your cloud phone its internet connection, public IP address, and IP-based location. Choose a public proxy in the region where you plan to use the social profile. A mobile proxy is usually the best fit for app-based work.

➡️ Go to “Profiles” → “Mobile” → “Create” → choose a public proxy → check the connection → click “Create”.

Set this up before you start so the cloud phone opens in the intended region. You can’t create a mobile profile without a working public proxy.

Use a public proxy, not a local one

Cloud phones run on remote cloud servers, not on your laptop. That means they can't reach proxies that only exist inside your local network. 

These local addresses will not work:

• 127.0.0.1
• 192.168.x.x
• 172.16.x.x–172.31.x.x
• 10.x.x.x
• fc00::/7

Use a public proxy that can be reached over the internet.

Some China setups are restricted

Cloud phones currently restrict proxy IPs from mainland China.

Apps from mainland China are also restricted, including:

• WeChat
• Alipay
• Douyin

China-based apps work differently from many global apps. They often rely on strict identity checks, local phone numbers, and account verification tied to real user data.

Creating a China-based profile will not bypass this restriction.

FAQs

Can I create a cloud phone without a proxy?

No. A public proxy is required to create and use a Multilogin cloud phone. Cloud phones run remotely, so they need a proxy that can be reached over the internet.

Can I use a local proxy from my computer?

No. Cloud phones run remotely, so they can't access your local network. Use a public proxy instead.

Why did “Device info” not change after I changed the proxy?

Because it is generated during profile creation. Changing the proxy later does not update the displayed device info, but the new proxy still works.

Should I use a mobile proxy or a residential proxy?

Use a mobile proxy for mobile-first tasks. It uses mobile networks, while static residential or ISP proxies use fixed IPs.

Can I use WeChat, Alipay, or mainland China proxies?

No. Mainland China proxy IPs and apps such as WeChat, Alipay, and mainland China TikTok are currently restricted.