Cookie Policy
Effective Date: July 16, 2026
Last Updated: July 16, 2026
- Introduction
This Cookie Policy explains how Eyes of Wonder Software LLC, trading as “Multilogin” (“Multilogin”, “we”, “us” or “our”), uses cookies and similar technologies on https://multilogin.com and its subdomains that link to this Cookie Policy (collectively, the “Website”).
Eyes of Wonder Software LLC, licence number 1107711, is the operator of the Website. Multilogin determines the purposes and means of the Cookie-related processing it carries out as a controller. Third-party providers may be separately responsible for processing performed for their own purposes, as further described in this Policy and their respective policies.
Our full corporate and contact details are available in our Terms of Service and Privacy Policy.
This Cookie Policy explains what Cookies and similar technologies are, what information they collect or access, why we use them, which third parties may use them, how long they remain active, and how you may accept, reject or withdraw consent to their use.
Please read this Cookie Policy together with our Privacy Policy, which explains how we process Personal Data and how you may exercise your data-protection rights.
Depending on your location, device and applicable law, Cookie Settings or browser controls may allow you to manage some or all Cookies. Strictly necessary Cookies may remain active where they are required to provide requested functions, maintain security, transmit communications or record Cookie choices. Rejecting or blocking Cookies may affect the Website’s availability, performance, personalisation or functionality. Nothing in this Policy limits any right that cannot lawfully be limited.
- What are Cookies and similar technologies?
A Cookie is a small data file or piece of information stored on or accessed from your computer, mobile device or other internet-connected device when you visit a website.
Cookies may allow a website to recognise a browser or device, maintain a session, remember preferences, measure Website use, protect against fraudulent activity or deliver personalised content and advertising.
Cookies may be First-party Cookies: placed or accessed by Multilogin, or Third-party Cookies: placed or accessed by another organisation through services or content integrated into our Website.
Cookies may also be Session Cookies: temporary Cookies that generally expire when you close your browser, or Persistent Cookies: Cookies that remain on your device until their stated expiry date or until you delete them.
The duration of a persistent Cookie depends on its purpose and technical configuration. Information about Cookie durations or the criteria used to determine them may be provided through Cookie Settings, this Policy or the relevant provider’s documentation. Actual duration may be affected by browser settings, user actions, provider configuration, technical changes and other circumstances outside our reasonable control.
We may also use technologies that perform functions similar to Cookies, including pixels, web beacons, tags, local storage, software development kits, scripts and device identifiers. References to “Cookies” in this Policy include these similar technologies unless the context requires otherwise.
Depending on their purpose and configuration, Cookies may collect or process information such as:
- online and Cookie identifiers;
- IP address;
- browser and device type;
- operating system;
- language and location information;
- referring and exit pages;
- date, time and duration of visits;
- pages viewed, links selected and interactions with Website content;
- login, session and security information;
- privacy and Website preferences; and
- interactions with advertisements or embedded third-party content.
This information may constitute Personal Data where it identifies you directly or indirectly, including by recognising or distinguishing your browser or device.
Cookies used through the Website are generally not designed to read unrelated documents or files stored on your device. Multilogin does not control the independent operation of third-party technologies except to the extent provided by its contractual arrangements and applicable law.
Third-party Cookies and similar technologies may allow their providers to recognise a browser or device across different websites or services where those technologies are present.
- Why we use Cookies
We may use Cookies for the purposes described in this Policy, Cookie Settings, our Privacy Policy or other notices presented at the relevant time, and for compatible or additional purposes where permitted by applicable law.
Depending on the Cookie, these purposes may include:
- transmitting communications and delivering requested Website functions;
- maintaining login and Website sessions;
- remembering privacy choices and user preferences;
- protecting accounts, users and the Website;
- preventing fraudulent activity and misuse;
- balancing network traffic and maintaining Website availability;
- measuring Website traffic and performance;
- diagnosing errors and improving Website functionality;
- understanding how visitors interact with the Website; and
- delivering or measuring advertising, where permitted by applicable law and, where required, after obtaining consent.
The categories below provide a general description. A particular technology may serve more than one purpose and may be classified differently depending on its actual configuration and use.
3.1 Strictly Necessary Cookies
Strictly necessary Cookies are essential for the Website or a function expressly requested by you. They may be used to:
- transmit communications;
- maintain secure login or Website sessions;
- authenticate users;
- protect accounts and the Website;
- prevent fraudulent or abusive activity;
- balance network traffic;
- remember items or steps within a transaction; and
- record and respect your Cookie choices.
Strictly necessary Cookies may not be configurable through Cookie Settings where they are required to provide a requested service or satisfy an applicable exemption from consent requirements. You may still attempt to block them through your browser, but doing so may prevent relevant Website functions from operating.
3.2 Functional and Preference Cookies
Functional and preference Cookies allow the Website to remember choices and provide enhanced features, such as language, region, layout, themes, chat functions or other personalisation.
A preference Cookie may be treated as strictly necessary where it is required to remember a choice expressly requested by you.
Where applicable law requires prior consent for a functional or preference Cookie, it will not be activated before the required consent has been obtained. Different rules or exemptions may apply depending on the Cookie’s purpose and the user’s jurisdiction.
3.3 Analytics and Statistics Cookies
Analytics and statistics Cookies help us understand Website traffic and how visitors interact with pages and features. They may measure matters such as visitor numbers, page views, navigation paths, session duration, errors and Website performance.
Analytics information may be aggregated, but Cookie identifiers, IP addresses or device information may still constitute Personal Data before aggregation or anonymisation.
Where applicable law requires prior consent for analytics or statistics Cookies, they will not be activated before the required consent has been obtained. Certain limited analytics technologies may be exempt from consent in jurisdictions that recognise such an exemption, subject to the applicable conditions.
3.4 Marketing Cookies
Marketing Cookies may be used to:
- measure advertising performance;
- limit how often an advertisement is displayed;
- understand whether a user interacted with an advertisement;
- create or use audience segments;
- personalise advertisements or content; and
- recognise a browser or device across websites or services.
Marketing Cookies may be placed by our advertising or social-media partners. These organisations may combine information collected through our Website with information collected through other websites or services.
Where applicable law requires prior consent for marketing Cookies, they will not be activated before the required consent has been obtained.
Cookies previously described as “optional” are classified according to their actual function as functional, preference, analytics or marketing Cookies.
- Third-Party Cookies
We use certain third-party services for functions such as Website security, content delivery, customer support, analytics, embedded content, social-media features and advertising.
Third parties may place or access Cookies through their services integrated into our Website. Depending on the service and processing arrangement, a third party may act:
- as our processor, processing Personal Data on our documented instructions;
- as a separate or independent controller determining its own purposes and means of processing; or
- jointly with us where applicable law recognises joint responsibility for a particular processing operation.
Cookie Settings or other information made available through the Website may identify relevant third-party providers and may provide information about their purposes, categories, durations or policies. The information available may vary according to jurisdiction, device, browser, provider and Website configuration.
Certain third-party technologies use identifiers or other information that may constitute Personal Data. Processing independently determined by a third party may be governed by that third party’s own privacy or Cookie policy. To the maximum extent permitted by law, Multilogin is not responsible for the independent privacy, security, availability or data-processing practices of third parties. This does not exclude any responsibility that cannot lawfully be excluded.
Third-party providers may process information in countries different from your country of residence. Please see our Privacy Policy for information about international processing and transfers.
- Cookie Consent and Legal Basis
5.1 Strictly Necessary Cookies
Where applicable electronic-privacy law permits, we use strictly necessary Cookies without consent when they are essential to:
- transmit a communication;
- provide a Website function or service expressly requested by you;
- maintain Website or account security;
- prevent fraud;
- balance Website traffic; or
- record and respect your Cookie choices.
Information about such Cookies may be provided through this Policy, Cookie Settings or other notices, as appropriate and required by applicable law.
5.2 Non-Essential Cookies
Where applicable law requires prior consent for a non-essential Cookie, Multilogin will obtain prior consent before activating that Cookie to the extent required by applicable law. Consent requirements, available exemptions and the categories presented may vary by jurisdiction and by the purpose and configuration of the technology.
We do not rely on “legitimate interests” as a substitute for legally required consent to store information on or access information from your device through non-essential Cookies.
After a Cookie has been lawfully activated, any subsequent processing of Personal Data must also have an appropriate data-protection legal basis. Depending on the circumstances, that legal basis may be consent, contractual necessity, compliance with a legal obligation or legitimate interests. A legitimate-interest basis for subsequent processing does not remove a separate legal requirement to obtain consent before placing or accessing a non-essential Cookie.
5.3 Conditions of Consent
Where Multilogin relies on consent, the validity and form of that consent are governed by applicable law. The consent mechanism and available choices may vary by jurisdiction, device, browser, Website version and technology.
Where applicable law requires an affirmative indication of consent, mere silence, inactivity or continued browsing will not be relied upon as consent. Nothing in this Section creates rights or obligations beyond those required by applicable law.
- Managing Your Cookie Choices
Depending on your jurisdiction and the Website’s configuration, a Cookie banner, Cookie Settings panel or similar tool may present choices concerning non-essential Cookies. Available choices may include accepting, rejecting or managing Cookies by category or provider.
Consent controls will be presented in the manner required by applicable law.
Your choices generally apply only to the browser and device on which they were made unless the relevant consent-management technology supports a broader application.
Where Multilogin relies on consent, you may withdraw that consent through Cookie Settings or another withdrawal method made available on the Website, subject to applicable law. Browser controls may also be used to block or delete Cookies.
Withdrawing consent:
- may prevent future activation of the affected Cookie categories;
- does not affect the lawfulness of processing performed before withdrawal; and
- may result in the deletion of our first-party non-essential Cookies where technically possible.
Third-party Cookies already stored on your device may need to be deleted using your browser controls or the tools provided by the relevant third party.
Where applicable law requires affirmative consent, proceeding without making an affirmative choice will not by itself constitute consent.
6.1 Record of Cookie Choices
When you make a Cookie choice, our consent-management technology may create a consent or audit identifier.
The record may include:
- a randomly generated consent identifier;
- your IP address or a truncated or otherwise protected version of it;
- a timestamp;
- the applicable version of this Cookie Policy or Cookie list; and
- the categories or providers you accepted or rejected;
- other technical or evidentiary information reasonably necessary for security, troubleshooting, compliance or the establishment, exercise or defence of legal rights.
The consent record may constitute Personal Data and may be used to remember preferences, demonstrate compliance, investigate disputes, detect abuse, maintain security, troubleshoot technical issues, enforce legal rights or comply with legal obligations. It will be processed subject to applicable law and our Privacy Policy.
The retention period for a consent record may depend on legal, evidentiary, security, technical and operational requirements. Information about the applicable period or determining criteria may be provided through Cookie Settings, this Policy or our Privacy Policy.
We may request your choices again when a record expires or where purposes, providers, Cookie categories, Website configurations or applicable requirements change.
- Browser Controls
Most browsers allow you to view, block or delete Cookies through their settings. Browser controls may operate differently depending on the browser, version and device.
Blocking all Cookies through your browser may also block strictly necessary Cookies and may prevent login, security or other requested Website features from operating.
Browser controls are separate from the choices made through our Cookie Settings panel. Where available, we recommend using Cookie Settings to manage categories and browser settings to inspect or remove Cookies already stored on your device.
Information about common browser controls is available at:
- Chrome: https://support.google.com/accounts/answer/61416
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
- Safari: https://support.apple.com/HT201265
- Samsung Internet: https://www.samsung.com/uk/support/mobile-devices/
- Brave: https://support.brave.com/hc/articles/360048833872
Browser providers control their instructions, settings and functionality. Multilogin does not warrant the continued availability, completeness or accuracy of third-party instructions and is not responsible for browser-provider actions or omissions, except to the extent responsibility cannot lawfully be excluded.
- Cookies Used on the Website
Additional information about Cookies and similar technologies used on the Website may be available through Cookie Settings. Cookie Settings, where available, should be read together with this Policy. Technologies, providers, purposes, classifications and durations may change from time to time, subject to applicable notice and consent requirements.
Where prior consent is required, Cookie Settings or another notice will provide clear information about the purposes of the relevant technologies and the third parties using them before consent is requested. Additional information may include:
- the Cookie or technology name;
- the provider;
- whether it is first-party or third-party;
- its category;
- its purpose;
- the information it stores or accesses;
- its maximum duration; and
- a link to the relevant third-party policy.
Cookie information is provided for transparency and does not constitute a contractual warranty regarding the operation, duration, availability or conduct of third-party technologies. Descriptions of third-party technologies may be based on information supplied by the relevant provider. Nothing in this paragraph limits transparency obligations or other responsibilities that cannot lawfully be limited.
- Cookie Duration and Deletion
Session Cookies generally expire when the browser session ends. Persistent Cookies remain until their configured expiry or until they are deleted. Actual duration may vary because of browser behaviour, device settings, provider actions, technical changes, renewal mechanisms or user activity.
Cookie and related data retention periods may be determined by the relevant purpose, technical configuration, provider settings, security requirements, legal obligations, limitation periods, evidentiary needs and other legitimate operational requirements that remain necessary and proportionate for the relevant purpose, subject to applicable law. Multilogin may change Cookie configurations and durations from time to time.
Cookie expiry does not necessarily mean that all Personal Data previously received by us or a third party is immediately deleted. Server-side information associated with a Cookie may be subject to a separate retention period described in our Privacy Policy, the Cookie Settings panel or the relevant third party’s policy.
Personal Data associated with Cookies may be deleted, anonymised or retained in accordance with applicable law and the purposes described in our Privacy Policy. Retention may continue where permitted or required for security, fraud prevention, investigations, compliance, taxation, recordkeeping, disputes, legal claims or the protection of rights.
- Your Data-Protection Rights
Where information collected through Cookies constitutes Personal Data, you may have rights under applicable data-protection law, including rights to:
- receive information about processing;
- request access to Personal Data;
- correct inaccurate Personal Data;
- request erasure in applicable circumstances;
- restrict or object to processing;
- withdraw consent;
- receive certain Personal Data in a portable format; and
- submit a complaint to a competent data-protection authority.
These rights are not absolute. They may be subject to conditions, exemptions, verification requirements and limitations under applicable law. The availability of a right may depend on your location, the nature and purpose of processing, the relevant legal basis and whether Multilogin or a third party acts as controller.
Further information about these rights, applicable exceptions and how to exercise them is available in our Privacy Policy.
- Changes to This Cookie Policy
We may update this Cookie Policy where our use of Cookies, service providers, Website functionality or applicable legal requirements changes.
An updated version may be published on the Website and may take effect when posted or on a later date stated in the revised Policy, subject to any mandatory notice or consent requirement. Where a change is material or affects existing Cookie choices, we may provide additional notice through the Website or Cookie Settings panel and request renewed consent where required.
A change to this Policy will not retroactively validate any processing that required consent at the time it occurred.
- Nature of This Policy and Limitation
To the extent this Policy is incorporated into the Terms of Service, it forms part of that agreement. Except as expressly stated in the Terms or required by applicable law, this Policy does not create any additional guarantee, service commitment, fiduciary duty or warranty.
Website technologies, Cookie Settings, providers, integrations and available functionality may change, become unavailable or operate differently across jurisdictions, browsers, devices and Website versions.
To the maximum extent permitted by law, Multilogin makes no representation or warranty that third-party websites, services, links, settings or documentation will be complete, accurate, current, secure, uninterrupted or available.
Nothing in this Policy excludes or limits any responsibility, obligation or user right that cannot lawfully be excluded or limited.
- Contact Us
Eyes of Wonder Software LLC, trading as Multilogin, is the controller for Cookie-related processing whose purposes and means it determines.
Questions concerning this Cookie Policy may be sent to:
Email: [email protected]
Questions or requests concerning Personal Data may also be directed to the Data Protection Officer using the contact details stated in our Privacy Policy.
Eyes of Wonder Software LLC
Licence number: 1107711
Dubai, United Arab Emirates
