If a website does not load in a Multilogin browser profile, check the profile’s proxy first.

➡️ Select the affected browser profile → click “Check proxy”. If the check fails, fix or replace the proxy. If it passes but only one website still does not load, check whether the target website or proxy provider restricts that connection.

Use the steps below to tell a general proxy problem from a website-specific one.

Here's a list of websites that can be affected by these restrictions:

• Apple domains (like iTunes, App Store)
• Google domains (like Play Store)
• Entertainment platforms (Netflix, Playstation)
• Banking and financial websites
• Government resources
• Streaming services
• Ticketing platforms
• Social media sites
• Email services

Here's what you can do:

• Test the proxy: use the proxy in a regular browser to check if the website works. If it doesn’t, the issue is with the proxy itself, not Multilogin
• Contact your provider: reach out to the proxy provider and ask if they block the website. If they do, request them to remove the restriction for your account

Following these steps should help you figure out what’s causing the issue and get it resolved!