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Simple solutions to common issues

Find quick solutions to common problems and optimize your experience with Multilogin.

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  • Introduction to Multilogin
  • How to start using Multilogin
  • Essential features & productivity tools
    Multilogin desktop app Account settings & navigation Agent & launcher connection Cookies & session control Profile behavior & identity Profile management & actions Profile organization & sorting Profile productivity tools
  • Cloud phones & mobile apps
  • Proxies & IP masking
    IP masking basics IP masking solutions IP masking features All about Multilogin proxy IP masking issues
  • Workspace & team management
  • Efficient task automation with API
    Getting started with Multilogin automation Basic automation with CLI Low-code automation with Postman Script runner & predefined scripts Puppeteer, Selenium, and Playwright Custom Python scripts Quick solutions with Developer Tools External automation tools
  • Browser fingerprints & advanced features
  • Simple solutions to common issues
    Troubleshooting basics Common errors Common issues
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Troubleshooting basics

  • How to send logs to support in Multilogin
  • How to refresh app components in Multilogin
  • How to delete .lock files in Multilogin
  • How to disconnect and reconnect the agent in Multilogin
  • How to fix Multilogin issues caused by antivirus, VPNs, and more
  • How to fix system timezone sync issues in Multilogin
  • How to generate a HAR file for troubleshooting
  • How to check profile size in Multilogin
  • How to download profile components in Multilogin

Common errors

  • How to fix error “Failed to get profile data”
  • How to fix error “Access denied”
  • How to fix error “Plan limits reached”
  • How to fix error “Restricted by plan”
  • How to fix error “Too many requests”
  • How to fix error “Something went wrong”
  • How to fix error “Some settings were reset”
  • How to fix error “Aw, Snap!”
  • How to fix error “Profile failed to start”
  • How to fix error “Wrong proxy data”
  • How to fix error “ERR_CONNECTION_CLOSED/RESET/TIMED_OUT”
  • How to fix error “ERR_SOCKS_CONNECTION_FAILED”
  • How to fix error “Your Windows system cannot perform the necessary WinAPI calls to launch Stealthfox browser”
  • How to fix error "Connection lost" in desktop app

Common issues

  • How to fix profile start and proxy connection issues
  • How to fix agent connection issues
  • How to fix startup issues in Multilogin
  • How to unlock a locked profile
  • Browser core update is stuck? Try these solutions
  • My app or profile is slow: how to fix performance issues
  • Account banned: what should I do?
  • Why isn't cookie import working?
  • Why don’t cookies log you in to the target account?
  • How to enable web camera in Multilogin profiles
  • How to find missing profiles
  • How to fix missing browser data issue
  • How to fix Multilogin issues on macOS
  • How to fix connection issues in restricted regions
  • How to fix website loading issues in Multilogin
  • How to fix Mimic start issues on Linux
  • How to fix browser fingerprint inconsistencies
  • How to fix small Stealthfox window resolution on Windows
  • How to fix IP leaks when using a proxy
  • How to fix a profile stuck on active status
  • How to fix Linux server issues in Multilogin
  • How to fix common cloud phone issues
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