Troubleshooting basics

Start with general checks, diagnostic steps, logs, and recovery actions that can help across different Multilogin issues.

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How to fix system timezone sync issues in Multilogin

How to fix system timezone sync issues in Multilogin

Written by Yelena V ( Updated on January 19th, 2026 )

Updated on January 19th, 2026

Timezone

If your device time or timezone is out of sync, it can cause connection or session issues.

Before you start, log out of Multilogin. Then close the Multilogin desktop app or disconnect the agent if you use the web interface.

Windows

Click “Start” → “Settings”
Go to “Time & language” → “Date & time”
Enable “Set time zone automatically” and “Set time automatically”
Click “Sync now”

Can’t enable “Set time zone automatically”? Turn on location services:

Go to “Settings” → “Privacy & security” → “Location”
Enable “Location services”
Enable “Let apps access your location”

macOS

Go to “System Settings” → “General”
Choose the “Date & Time” section
Enable the “Set time and date automatically” and “Set time zone automatically using your current location” settings

Can’t enable automatic timezone detection? Turn on location services:

Go to “System settings” → “Privacy & Security”
Pick “Location services”
Turn on this feature for Multilogin