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Troubleshooting basics

Learn how to disconnect and reconnect your agent, reinstall app components, and send logs to support – all in a few simple steps!

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  • How to refresh app components in Multilogin X

How to refresh app components in Multilogin X

Written by Yelena V ( Updated on July 14th, 2025 )

Updated on July 14th, 2025

Reinstalling app components can help fix issues caused by outdated or corrupted files. Think of it as giving Multilogin a quick refresh so it can work smoothly again. 

Deps

This action is completely safe! It refreshes the app components needed for Multilogin to work smoothly. No data will be lost during the process, so you're good to go! 😊

 

Avoid deleting the mlx folder, as this may result in a complete or partial data loss. 

 
  1. Disconnect the agent
  2. Go to the mlx folder:
    1. Windows: C:\Users\%username%\mlx
    2. macOS: /Users/%username%/mlx
    3. Linux: /home/%username%/mlx
  3. Delete the deps folder
  4. Connect the agent to get things rolling
  5. Start any profile – this will automatically kick off the components download process

Here are some of the issues that can be resolved by reinstalling app components:

  • “Aw, Snap!” error
  • App or profile performance issues

 

 

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© 2025 Multilogin. All rights reserved.

  • Privacy policy
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Multilogin abstract watermark
  • ANTIDETECT PLATFORM

    • Antidetect browser
    • Residential proxies
    • Mobile antidetect browser
    • Multi-account management
    • Headless browser
    • Web automation
    • AI Quick Action Automation
  • MULTI-ACCOUNTING

    • Create multiple Facebook accounts
    • Create multiple Gmail accounts
    • Create multiple LinkedIn accounts
    • Create multiple Amazon accounts
    • Create multiple Onlyfans accounts
    • Create multiple Twitter accounts
    • Create multiple TikTok accounts
  • GEO PROXIES

    • UK proxy
    • USA proxy
    • Japan proxy
    • India proxy
    • Pakistan proxy
    • China proxy
    • New Zealand proxy
  • RESOURCES

    • Knowledge base
    • API documentation
    • Glossary
    • Blog
    • Multilogin 6 download
    • Server status
    • Release notes
  • COMPARISON

    • Multilogin vs. Gologin
    • Multilogin vs. Adspower
    • Multilogin vs. Dolphin Anty
    • Multilogin vs. Incognition
    • Multilogin vs. Octo Browser
    • Multilogin vs. Undetectable
    • Multilogin vs. MoreLogin
  • PLATFORM PROXIES

    • Mobile proxy
    • Reddit proxy
    • Facebook proxy
    • SOCKS5 proxy
    • Instagram proxy
    • Onlyfans proxy
    • LinkedIn proxy
  • FREE TOOLS

    • Online URL to text converter
  • GET IN TOUCH

    • Contact 24/7 support
      [email protected]
    • Contact sales
    • Referral program
    • Affiliate program
    • Pricing page
    • Careers
Multilogin abstract watermark
  • Privacy policy
  • Terms of service
  • Cookie policy

© 2025 Multilogin. All rights reserved.

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