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How to disconnect and reconnect the agent
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Written by Yelena Varabyeva
Updated on February 12th, 2025
Table of contents
It’s super easy to disconnect and reconnect the agent – it’s like a quick refresh that fixes most tech glitches you might run into.
Oh, and updating the agent? No stress. Just follow these steps to get the latest version up and running! 👇
How to disconnect the agent
Windows
Option 1: Go to the Task manager, select both processes below, and click “End task”:
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If you can't find the agent
and MultiloginX setup
processes, first go to the "Details" tab and then search for them.
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Option 2: You can also open the task bar, right-click the agent icon and select “Quit”:
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macOS
Option 1: Go to the Activity monitor, double-click both processes below, and select “Quit”:
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Option 2: You can also right-click the agent icon in the Dock and select “Quit”:
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Linux
Go to the System monitor, select both processes below and click “End process”:
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How to reconnect the agent
Windows
- Click “Agent disconnected” in the top-tight corner
- Download the agent for Windows (this ensures you’re getting the latest version with all the updates)
- Right-click the file you just downloaded and pick “Run as administrator”
- Follow the steps on your screen to finish installing
- Click “Connect agent” and hang tight while Multilogin gets everything set up (it might take a bit longer if your internet’s slow)
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macOS
- Click “Agent disconnected” in the top-tight corner
- Make sure your OS is 14 (Sonoma) or newer
- Choose "M-series" for M1-M4 chips or "Intel" for other models and download the agent for macOS (this ensures you’re getting the latest version with all the updates)
- Click the downloaded file to open the installer
- Follow the steps on your screen to finish installing
- Click “Connect agent” and hang tight while Multilogin gets everything set up (it might take a bit longer if your internet’s slow)
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Linux
- Click “Agent disconnected” in the top-tight corner
- Download the agent for Linux (this ensures you’re getting the latest version with all the updates)
- Right-click the downloaded file and choose “Run as administrator”
- Follow the steps on your screen to finish installing
- Click “Connect agent” and hang tight while Multilogin gets everything set up (it might take a bit longer if your internet’s slow)
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