How to fix "Too many requests" error
You’re starting your work, and boom – you get hit with an error that says “Too many requests. Wait a minute or increase your subscription”.
This error pops up when you exceed the app’s request limit. If you’re running a lot of automation, your workflow might be triggering too many requests in a short time. But don’t worry, we’ve got your back!
Try these fixes
- Log out & back into the app: quick refresh, just like restarting your Wi-Fi
- Close extra app tabs: if you’ve got the app open on multiple devices, close the extras
- Limit open profiles: even idle profiles send requests (like checking proxies) – close the ones you don’t need
Nothing helps?
There are still some things that we can do! To assist you quickly, we need answers to these questions:
- How many VPSs or real machines are you using at once?
- How many browser profiles are open per device?
- How often does your team work with the API, and which endpoints are used most?
- Does your team share the same IP address, or are different IPs used?
- Do you frequently log out and log back into the app?
Along with the answers, please send us your log files.
Logs
- Recreate the issue or wait until the error message appears
- Archive the logs folder found in these locations:
- Windows:
C:\Users\%username%\mlx
- macOS:
/Users/%username%/mlx
- Linux:
/home/%username%/mlx
- Windows:
- Email support at [email protected] with:
- A clear description of the issue
- The archived logs folder attached