What 2FA is for

Two-factor authentication (2FA) is a way to make your Multilogin account more secure by adding an extra step when you log in. Instead of just using your password, you’ll also need a code from an app like Google Authenticator. Let’s walk you through how to set it up and why it’s important!

Why 2FA is useful

• Extra security: even if someone has your password, they can’t access your account without the code
• Quick setup: it only takes a few minutes to set up, but it adds a lot of protection
• Required for teams: if you're in a team, 2FA helps ensure only trusted people access the workspace

How to set up 2FA

How to enable 2FA for your account

1. Hover over the “Account” section in the bottom-left corner and click “Account settings”
2. Click “Turn on” next to “Two-factor authentication”

3. Follow the instructions to use Google Authenticator and click “Continue”

4. Save your backup codes in a secure place – they’re important!

How to enable 2FA for team members in your account

Once you complete the above steps, each time you log in, you will be asked to enter a verification or backup code. 

Want your team members to set up 2FA too? Do this:

1. Hover over the “Account” section in the bottom-left corner and click “Account settings”
2. Click “Enable for workspace” next to “2FA settings”

3. Confirm your choice in the pop-up window

How to enable 2FA for a team member account

When you switch to someone’s workspace, you will see a message asking you to enable 2FA. This means that the workspace owner has requested that all team members enable 2FA. 

To proceed, complete the same steps as in this section of this article: How to enable 2FA for your account.

FAQs

Can I turn off 2FA for my workspace?

As the workspace owner, you can turn it off at any time in your settings.

What if I lose my 2FA device?

If you lose access to your 2FA device, you can use backup codes to log in. If you don’t have them, contact support for help.

What if I can’t scan the QR code?

If you can’t scan the QR code, you can manually enter the setup key into your 2FA app.