Seeing this error when trying to invite a team member?

This error pops up because the email address you’re trying to invite is already registered in Multilogin. Here's how to fix the issue ⬇️

Option 1: use a different email address

Ask the team member to provide an alternate email address they can access. This email can be a personal one, a work email, or any unused email that’s not currently linked to Multilogin.

Proceed with the invitation using this alternate email.

Option 2: use an email alias

If the original email is john@gmail.com, you can modify it by adding a "+" and extra text before the "@" symbol, like john+team@gmail.com or john+1@gmail.com. Most email providers (like Gmail) treat aliases as the same email, so the invitation will still arrive in john@gmail.com.

The team member can then accept the invite without needing to create or manage a new account.