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Managing invoices
Written by Yelena Varabyeva
Updated on December 12th, 2024
Table of contents
- New billing system: Users registered on October 23rd, 2024 and later
- Old billing system: Users registered before October 23rd, 2024
Paying an invoice
New billing
Active subscriptions are renewed automatically for credit card users, while cryptocurrency users need to pay invoices manually. To do that, check your email for an invoice with a payment link.
Available currencies
We only accept payments in EUR and cryptocurrencies. If you choose to pay in a different currency, the amount will be automatically converted according to your bank’s exchange rate.
Checking the due date
New billing
- Log in to Multilogin X
- Click “Workspace” and see the “Next billing date” on the right
Old billing
To check your next payment date, log in to your billing dashboard and click “Subscription”. The “Next billing” line will indicate your payment date.
Understanding invoice amount
Our billing system calculates the amount due based on how many days are left in your billing cycle and your subscription price. Therefore, if you renew a subscription on a day different from your usual billing date, the amount is adjusted accordingly.
Downloading an invoice
New billing
- Log in to Multilogin X
- Click “Billing” → “Invoices”
- Click the black arrow on the right of each invoice to download it
Old billing
- Log in to your billing dashboard
- Go to the “Invoices” tab
- Click the black arrow on the right of each invoice to download it