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Common errors

This section has step-by-step fixes for launch failures, connection errors, access issues, and more – troubleshoot quickly and get back to work!

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  • How to fix error "Connection lost" in desktop app

How to fix error "Connection lost" in desktop app

Written by Anton L ( Updated on April 21st, 2026 )

Updated on April 21st, 2026

Seeing a “Connection lost” error? This fix usually solves it in a couple of minutes. You only need to add one line to your device’s hosts file. 

Pick your OS below and follow the troubleshooting steps.

Make sure that you have admin rights on your device.

 

Windows

Option 1: use Command Prompt

  1. Open the Start menu and look for Command Prompt (cmd.exe)
  2. Right-click → “Run as administrator” 
  3. Type the following command:
    echo 127.0.0.1 launcher.mlx.yt >> %SystemRoot%\System32\drivers\etc\hosts
  4. Press Enter

Option 2: edit the hosts file manually

  1. Go to the hosts file directory:
    C:\Windows\System32\drivers\etc\hosts
  2. Open the hosts file as an admin (right-click → “Run as administrator”)
  3. Check if the file contains the following line. If the line is missing – add it: 
    127.0.0.1 launcher.mlx.yt
  4. Save and close the file

Option 3: add custom DNS to your network

This option is not related to hosts file, but it can also help you out. 

  1. Open the Start menu and look for Run application
  2. Type ncpa.cpl to open Network Connections window
  3. Look for the option directly related to your connection (for example, if you are using wired Internet, it should be called Ethernet)
  4. Right-click and choose Properties
  5. Choose item called Internet Protocol Version 4 (TCP/IPv4) and choose Properties
  6. Tick the box called “Use the following DNS server addresses” and type the following values:
    1. Preferred DNS server: 8.8.8.8
    2. Alternative DNS server: 8.8.4.4
  7. Click OK

Before you continue, clear your DNS cache. It can help the app connect more smoothly. Follow these steps:

  1. Open the Start menu and look for Command Prompt (cmd.exe)
  2. Right-click → “Run as administrator” 
  3. Type the following command:
    ipconfig /flushdns
  4. Press Enter
  5. Relaunch the app

The hosts file should look like this:

File reference

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
	127.0.0.1       localhost
#	::1             localhost
127.0.0.1 launcher.mlx.yt
 
 

Keep the following in mind:

  • Make sure the line appears only once in the file
  • Leave an empty line at the end of the file to avoid issues
 

Video guide

Your browser does not support HTML5 video.
 
 

macOS

Option 1: edit via one command in Terminal

  1. Open “Terminal” (search for it in “Spotlight” or find it in “Applications” → “Utilities”)
  2. Type the following command:
    echo "127.0.0.1 launcher.mlx.yt" | sudo tee -a /etc/hosts
  3. Press Enter
  4. Enter your admin password when asked
    Zight 2026-03-12 at 17.56.53

Option 2: edit manually via Nano text editor

  1. Open “Terminal” (search for it in “Spotlight” or find it in “Applications” → “Utilities”)
  2. Type the following command to open the editor Nano:
    sudo nano /etc/hosts
  3. macOS will request the administrator password – type your Mac user password and press Enter to confirm
  4. Add this line at the end of the file:
    127.0.0.1 launcher.mlx.yt
  5. Press Control + X to save the changes
  6. Press Y to confirm saving the changes
  7. Press Enter to finalize and exit Nano (the text editor)

Option 3: add custom DNS to your network

This option is not related to hosts file, but it can also help you out. 

  1. Click Apple Menu → System Settings
  2. Click Network and choose your connection type (Wi-Fi or Etherrnet)
  3. Find your connection and click Details
  4. Choose DNS option and click Plus + button
  5. Add the following values one by one and click OK:
    1. 8.8.8.8
    2. 8.8.4.4

Before you continue, clear your DNS cache. It can help the app connect more smoothly. Follow these steps:

  1. Open “Terminal” (search for it in “Spotlight” or find it in “Applications” → “Utilities”)
  2. Type the following command:
    sudo dscacheutil -flushcache
  3. Press Enter
  4. Enter your admin password when asked
  5. Type the other command:
    sudo killall -HUP mDNSResponder
  6. Press Enter
  7. Relaunch the app

The hosts file should look the similar way:

File reference

##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting.  Do not change this entry.
##
127.0.0.1       localhost
255.255.255.255 broadcasthost
::1             localhost
127.0.0.1 launcher.mlx.yt          
 
 

Keep the following in mind:

  • Make sure the line appears only once in the file
  • Leave an empty line at the end of the file to avoid issues
 
 
 

Linux

Keep in mind that the article is written for Ubuntu. The other distributions are not officially supported.

 

Option 1: edit manually via Nano text editor

  1. Open “Terminal” (search for it in “Show Apps”)
  2. Type the following command to open the editor Nano:
    sudo nano /etc/hosts
  3. Linux will request the administrator password – type your Linux user password and press Enter to confirm
  4. Add this line at the list of IPv4 addresses (first several lines):
    127.0.0.1 launcher.mlx.yt
  5. Press CTRL + X to save the changes
  6. Press Y to confirm saving the changes
  7. Press Enter to finalize and exit Nano (the text editor)
Linux 2026-03-17 at 9.12.11 PM

Option 2: add custom DNS to your network

This option is not related to hosts file, but it can also help you out. 

  1. Open “Settings” (search for it in “Show Apps”)
  2. Click Network and choose your connection type (Wi-Fi or Wired)
  3. Find your connection and click cogwheel icon
  4. In the DNS option turn off the Automatic option
  5. Add the following DNS values, separate them with a comma, and click OK:
    8.8.8.8, 8.8.4.4

Before you continue, clear your DNS cache. It can help the app connect more smoothly. Follow these steps:

  1. Open “Terminal” (search for it in “Show Apps”)
  2. Type the following command:
    resolvectl flush-caches
  3. Press Enter
  4. Relaunch the app

 

The hosts file should look like this:

File reference

127.0.0.1 localhost
127.0.1.1 <your PC and user name>
127.0.0.1 launcher.mlx.yt

# The following lines are desirable for IPv6 capable hosts
::1     ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
 
 

Keep the following in mind:

  • Make sure the line appears only once in the file
  • Leave an empty line at the end of the file to avoid issues
 
 
 

Did the fix not work? Check this article: How to fix system timezone sync issues in Multilogin. 

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In this article

  • Windows
  • File reference
  • macOS
  • File reference
  • Linux
  • File reference

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  • MOBILE

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    • Virtual phone
    • Remote phone
    • Phone farming
    • Cloud cell phone
    • Cloud Android emulation
    • AI Quick Action Automation
  • MULTI-ACCOUNTING

    • Multiple Instagram accounts
    • Multiple Tiktok accounts
    • Multiple Reddit accounts
    • Multiple Telegram accounts
    • Multiple Facebook accounts
    • Multiple Youtube accounts
    • Multiple LinkedIn accounts
  • COMPARISON

    • Multilogin vs. MoreLogin
    • Multilogin vs. FlashID
    • Multilogin vs. DuoPlus
    • Multilogin vs. VMOS cloud
    • Multilogin vs. Octo Browser
    • Multilogin vs. AdsPower
    • Multilogin vs. GoLogin
  • PLATFORM PROXIES

    • Mobile proxy
    • Reddit proxy
    • Instagram proxy
    • TikTok proxy
    • Facebook proxy
    • Youtube proxy
    • LinkedIn proxy
  • USECASES

    • Cloud phones for Tiktok
    • Cloud phones for Instagram
    • Cloud phones for Reddit
    • Cloud phones for Facebook
    • Cloud phones for Youtube
  • RESOURCES

    • Knowledge base
    • API documentation
    • Glossary
    • Academy
    • Blog
    • Server status
    • Release notes
  • FREE TOOLS

    • YouTube views to money calculator
    • Instagram money calculator
    • Online URL to text converter
    • Google local SERP checker
    • Random address generator
  • GET IN TOUCH

    • Contact 24/7 support
      [email protected]
    • Referral program
    • Affiliate program
    • Pricing page
    • Careers
GDPR Compliant
  • Privacy policy
  • Terms of service
  • Cookie policy

© 2026 Multilogin. All rights reserved.

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