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Subscription & payments

Billing management and payment troubleshooting guidelines for Multilogin users.

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  • How to upgrade or downgrade a subscription in Multilogin

How to upgrade or downgrade a subscription in Multilogin

Written by Yelena V ( Updated on April 1st, 2026 )

Updated on April 1st, 2026

How subscription changes work

⬆️ Upgrades happen instantly, with pricing adjusted based on your billing cycle, unused credit, and new plan cost. Subscription upgrade is possible only if all outstanding invoices are paid!

⬇️ Downgrades take effect on your next billing date, so your current plan stays active until then. 

Be sure to remove extra profiles and team members before you switch to a lower plan! For example, if the plan you want to downgrade to doesn't allow team members or has a lower limit, delete them before you downgrade. 

 

How to change a subscription

  1. Click “Billing” in the top menu
  2. Click “Change plan”
  3. Select a billing cycle: yearly or monthly
  4. Choose the number of profiles with selectors 
  5. Click “Choose”
  6. Click “Pay now” in the new window and complete the payment
upgrade subscription upgrade plan downgrade sibscription downgrade plan cancel the plan cancel my subscription

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In this article

  • How subscription changes work
  • How to change a subscription

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