How to cancel a subscription
Written by
( Updated on February 6th, 2025 )
Updated on February 6th, 2025
Which billing system do I use?
- New billing: Multilogin X users who registered on or after October 23, 2024
- Old billing: Multilogin 6 and Multilogin X users who registered before October 23, 2024
Thinking about canceling? Here’s what to expect:
- Once cancelled, the subscription is deactivated at the end of your current billing cycle
- According to our Terms of Service, your data is stored for three months after your subscription ends
Follow the steps below to proceed smoothly 🔽
New billing
- Log in to Multilogin X
- Click “Workspace” → “Cancel plan”
Old billing
- Log in to your billing dashboard
- Click "Subscription" → "Manage plan"
- Scroll down and click "Cancel subscription"
- Fill out the questionnaire and click “Confirm cancellation”
