Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
Popular topics: Multilogin X, Multilogin 6, Subscription & payments,
-
Will Multilogin work on your device? Check our system requirements Multilogin X support & resources: how to get help fast How to buy a Multilogin X subscription How to sync Multilogin 6 subscription with Multilogin X How to transfer profiles to Multilogin X from other apps How to navigate Multilogin X interface Multilogin X made easy: your 3-step guide to getting started How to connect the agent in Multilogin X How to create and launch your first profile in Multilogin X Stay undetected: 4 key steps to safe multiaccounting with Multilogin X How to warm up a profile in Multilogin X Getting started with Multilogin X FAQHow agent and launcher work together in Multilogin X How to connect the agent in Multilogin X How to auto-launch the agent How to check and update the agent version in Multilogin X How to disconnect and reconnect the agent in Multilogin X How to uninstall the agent in Multilogin X How to manage agent logs in Multilogin XHow to use bulk actions in Multilogin X How to use a trash bin in Multilogin X How to create and launch your first profile in Multilogin X How to launch and stop profiles in Multilogin X How to install browser extensions in Multilogin X How to export and import profiles in Multilogin X How to use Quick profiles in Multilogin X How to use Android profiles in Multilogin X Profile management FAQMastering multi-accounting: the right way to use cookies How to use Cookie import in Multilogin X How to use Cookie export in Multilogin X How to use Pre-made cookies in Multilogin X How to launch CookieRobot using Script Runner Why don’t cookies log you in to the target account? Why isn't cookie import working?How to choose the right proxy type Proxies & IP masking FAQ How to test a proxy What you need to know about Multilogin proxy: FAQ How to use Multilogin proxy: guide How to use HTTP and SOCKS proxies in Multilogin How to use Multilogin with 4G/5G connection How to set up Multilogin with NodeMaven How to use custom DNS in Multilogin How to fix profile launch or proxy connection issues How to fix “Profile failed to start” error How to fix “Wrong proxy data” error How to fix “ERR_TIMED_OUT” error How to fix “ERR_CONNECTION_RESET” error How to fix “ERR_CONNECTION_CLOSED” errorRetrieving the token Using the automation token in a workspace Retrieving profile, folder, and workspace IDs Retrieving the user ID Selenium automation example Playwright automation example Puppeteer automation example Logging in to Multilogin automatically How to use Multilogin CLI tool Exporting proxy details from profiles Converting external proxy lists into API-ready JSON files How to export cookies using API How to launch CookieRobot using Script Runner Multilogin X automation FAQ API basics: key terms & concepts Script to create pre-configured profile templates How to auto-launch the agentHow to adjust location settings in Multilogin X How to adjust software settings in Multilogin X How to adjust hardware settings in Multilogin X How to adjust screen resolutions in Multilogin Think before you switch: the truth about fingerprint mismatches Passive OS fingerprint masking (TCP/IP fingerprint) in Multilogin Should my font hash change in Multilogin? How to fix browser fingerprint inconsistencies How to replace Mimic icon in Multilogin on Windows Fingerprinting myths: what websites actually trackBrowser core update is stuck? Try these solutions My app or profile is slow: how to fix performance issues Account banned: what should I do? Why isn't cookie import working? Why don’t cookies log you in to the target account? How to enable web camera in Multilogin profiles How to access restricted websites How to unlock a locked profile How to find missing profiles How to fix missing browser data issue How to fix startup issues in Multilogin How to fix Multilogin issues on macOS How to fix agent connection issues How to fix profile launch or proxy connection issues How to fix connection issues in restricted regions How to fix website loading issues in Multilogin How to fix Mimic launch issues on Linux How to fix browser fingerprint inconsistencies How to fix small Stealthfox window resolution on WindowsHow to fix "Your Windows system cannot perform the necessary WinAPI calls to launch Stealthfox browser" error How to fix “Failed to get profile data” error How to fix “Access denied” error How to fix “Aw, Snap! STATUS_BREAKPOINT” error How to fix “Aw, Snap! STATUS_ACCESS_VIOLATION” error How to fix “ERR_CONNECTION_CLOSED” error How to fix “ERR_TIMED_OUT” error How to fix “ERR_CONNECTION_RESET” error How to fix “Some settings were reset” error How to fix “Profile failed to start” error How to fix “Plan limits reached” error How to fix “Wrong proxy data” error How to fix "Restricted by plan" error How to fix "Too many requests" error
-
How to install Multilogin 6 on Linux How to transfer profiles between Multilogin 6 accounts How to set up default profile settings in Multilogin 6 How to customize a profile in Multilogin 6 How to use Quick edit sidebar in Multilogin 6 How to use Android profiles in Multilogin 6 How to use Human typing emulation in Multilogin 6 How to install browser extensions in Multilogin 6 How to use proxy over SSH (POSSH) in Multilogin 6 How to use CookieRobot in Multilogin 6Multilogin 6 teamwork overview How to manage groups in Multilogin 6 (owner's guide) How to manage team members in Multilogin 6 (owner’s guide) Team member roles and access levels in Multilogin 6 Multilogin 6 team members' guide How to switch between Multilogin 6 accounts How to fix "Cannot invite existing user" errorHow to send logs to support How to edit the app.properties file How to reinstall app components How to reinstall Multilogin 6 How to fix profile launch issues in Multilogin 6 How to fix proxy connection issues in Multilogin 6 How to fix frozen "Update in progress... Loading [3] of 2 components" status How to fix Android profile issues in Multilogin 6 How to fix issues with extension data in Mimic How to fix a profile stuck on “Active” status How to fix IP leaks when using a proxy How to fix "JavaScript error" in Multilogin 6 dark mode How to fix "Javax.crypto […] pad block corrupted" error How to fix "Fingerprint composition failed" error How to fix "Mimic/Stealthfox executable is not found" error How to fix “Profile is not created/updated” error How to fix "Downloading Mimic browser" error How to fix “Application request limit is reached” error How to fix "Invalid buffer arguments" error How to fix “Unable to save profile: User-Agent is empty” error How to fix "Cannot invite existing user" error Why don’t cookies log you in to the target account? Why isn't cookie import working?
-
How to choose the perfect Multilogin plan How to buy a Multilogin X subscription How to change a subscription How to renew a subscription How to cancel a subscription How to change a payment method How to manage invoices How to pay with crypto Subscription & payments FAQ How to sync Multilogin 6 subscription with Multilogin X
How to pay with crypto

Written by Yelena Varabyeva
Updated on February 10th, 2025
Table of contents
Which billing system do I use?
- New billing: Multilogin X users who registered on or after October 23, 2024
- Old billing: Multilogin 6 and Multilogin X users who registered before October 23, 2024
Available cryptocurrencies
New billing
We accept over 80 cryptocurrencies. Once you go to the payment link from your email, you will be able to see the full list.
Old billing
We accept over 50 cryptocurrencies – you can check out the full list here. Specifically, we accept such popular options as TRC-20 and ERC-20.
To make the payment, log in to your billing dashboard and click "Invoices" → "Pay now":
- For TRC-20: select the TRON network first
- For ERC-20: select the Ethereum network first
How to pay an invoice
New billing
Once you order a new subscription, upgrade, or renew the old one, you will get an email containing an invoice with a payment link. Use the link to make the payment.

Old billing
To make the payment, log in to your billing dashboard and click "Invoices" → "Pay now", then check out the official step-by-step guide on how to pay a cryptocurrency invoice via our provider CoinGate.

How to use exchanges and web wallets
Avoid using exchanges and web wallets for cryptocurrency payments in our system.
These solutions can lead to delays and impose additional fees. We recommend using open-source wallets where you have full control over the amount and timing of transactions.
How to handle expired invoices
New billing
Good news! This issue has not been happening in our new billing system. But if you see something unusual, do contact our support team 😊
Old billing
My crypto order has expired
If you haven’t paid your crypto invoice yet, you can generate a new link in your billing dashboard by clicking "Invoices" → "Pay now".

I paid, but my crypto order has expired
If you have paid your crypto invoice, but the order shows up as expired, you can still request CoinGate to accept your payment.
- Visit your payment link again and click "Refund request"
- Enter your details and check the box next to "Accept if possible, and mark the invoice as "Paid", instead of refunding me"
- If possible, CoinGate will accept your payment and your subscription will be activated
- If not possible, CoinGate will refund the amount you paid to the provided wallet, and you will need to pay the invoice again