What folders are for

Folders help you group and manage your browser profiles and phones like a pro. Whether you’re handling multiple clients, projects, or test sets, folders keep things neat and easy to find. 

Browser profiles and cloud phones use separate folder systems. That means:

• Cloud phones can only be placed in phone folders
• Browser profiles can only be placed in browser folders
• Folders are not shared or synced between the two types

Why folders are useful

• Stay organized: group profiles and phones by purpose, client, or status
• Add notes: leave reminders or context right on the folder
• Search smart: quickly find folders using the sidebar search

How to use folders

How to create a folder

1. Open your profile list
2. Click the “Create folder” icon at the top of the left side menu
3. Enter a folder name
4. Enter a note (optional)
5. Click “Create”

How to move profiles to a folder

1. Open your profile list
2. Choose the menu you prefer:
   1. Right-click a profile in the list, or
   2. Select profile(s) using checkboxes and use the top menu
3. Click “Move to folder”
4. Find the folder you need in the pop-up window
5. Click “Move” to confirm your choice

How to edit a folder

1. Open your profile list
2. Hover over a folder name and click the pencil icon
3. Make the changes you need
4. Click “Update” to save them

How to delete a folder

1. Open your profile list
2. Hover over a folder name and click the trash bin icon
3. Choose whether to move the profiles in the folder to trash bin or delete them permanently
4. Click “Delete” to confirm your choice

How to sort folders

1. Click and hold the folder you want to move
2. Drag it to a new location in the sidebar

How to merge cloud phone folders

Merging lets you move all cloud phones from the source to the destination folder. The source folder gets deleted automatically – perfect for quick cleanup. If the source folder was shared, team members lose access to it.

1. Click “Profiles” in the top navigation bad
2. Go to the “Mobile” section in the left-side menu
3. Hover over the source folder you no longer need and click “Merge folder”
4. Click the destination folder where you want to move the cloud phones 
5. Click “Merge” to confirm

Pro tips

• Use folders for categories like “Clients”, “Test Profiles”, or “Accounts in Review”
• Pair folder notes with profile tags for max organization
• Keep names short and clear for better visibility

FAQs

Can I move profiles between folders?

Yes – drag and drop profiles into any folder.

What’s the default folder?

It’s where all unassigned profiles go. Great for quick cleanup.

Are folder notes visible to my team?

Yup – if they have access to the folder, they’ll see the note.