How to use folders for profile management
Who can use this feature?
- 👨💻 Account owner, manager, and operator
- 💰 Available on all plans
What folders are for
Folders help you group and manage your browser profiles and phones like a pro. Whether you’re handling multiple clients, projects, or test sets, folders keep things neat and easy to find.
Browser profiles and cloud phones use separate folder systems. That means:
- Cloud phones can only be placed in phone folders
- Browser profiles can only be placed in browser folders
- Folders are not shared or synced between the two types
Why folders are useful
- Stay organized: group profiles and phones by purpose, client, or status
- Add notes: leave reminders or context right on the folder
- Search smart: quickly find folders using the sidebar search
How to use folders
How to create a folder
- Open your profile list
- Click the “Create folder” icon at the top of the left side menu
- Enter a folder name
- Enter a note (optional)
- Click “Create”

How to move profiles to a folder
- Choose the menu you prefer:
- Right-click a profile in the list, or
- Select profile(s) using checkboxes and use the top menu
- Click “Move to folder”

- Find the folder you need in the pop-up window
- Click “Move” to confirm your choice

How to edit a folder
- Hover over a folder name
- Click the pencil icon

- Make the changes you need
- Click “Update” to save them

How to delete a folder
- Hover over a folder name
- Click the trash bin icon

- Choose whether to move the profiles in the folder to trash bin or delete them permanently
- Click “Delete” to confirm your choice

How to sort folders
- Hover over the folder list
- Click and hold the vertical dots icon
- Drag the folder to the position you need
- Release the icon

How to merge cloud phone folders
Who can use this feature?
- 👨💻 Account owner and manager
- 💰 Available on all plans, except Trial
Merging lets you move all cloud phones from the source to the destination folder. The source folder gets deleted automatically – perfect for quick cleanup. If the source folder was shared, team members lose access to it.
- Go to the “Mobile” section in the main dashboard
- Hover over the source folder you no longer need and click “Merge folder”
- Click the destination folder where you want to move the cloud phones
- Click “Merge” to confirm

Pro tips
- Use folders for categories like “Clients”, “Test Profiles”, or “Accounts in Review”
- Pair folder notes with profile tags for max organization
- Keep names short and clear for better visibility
FAQs
What happens if I try to delete a folder?
You’ll be given two options – either move profiles to the trash bin or delete them permanently.
Can I move profiles between folders?
Yes – drag and drop profiles into any folder.
What’s the Default folder?
It’s where all unassigned profiles go. Great for quick cleanup.
Are folder notes visible to my team?
Yup – if they have access to the folder, they’ll see the note.