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Popular topics: Multilogin X, Multilogin 6, Subscription & payments,
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Will Multilogin work on your device? Check our system requirements Mastering Multilogin X: a beginner’s handbook Multilogin X support & resources: how to get help fast How to buy a Multilogin X subscription How to navigate Multilogin X interface Multilogin X made easy: your 3-step guide to getting started How to sync Multilogin 6 subscription with Multilogin X How to transfer profiles to Multilogin X from other apps How to connect the agent in Multilogin X How to create and launch your first profile in Multilogin X Stay undetected: 4 key steps to safe multiaccounting with Multilogin X How to warm up a profile in Multilogin X Getting started with Multilogin X FAQHow agent and launcher work together in Multilogin X How to connect the agent in Multilogin X How to auto-launch the agent How to check and update the agent version in Multilogin X How to disconnect and reconnect the agent in Multilogin X How to uninstall the agent in Multilogin X How to manage agent logs in Multilogin XHow to use bulk actions in Multilogin X How to use a trash bin in Multilogin X How to create and launch your first profile in Multilogin X How to launch and stop profiles in Multilogin X How to install browser extensions in Multilogin X How to export and import profiles in Multilogin X How to use Quick profiles in Multilogin X How to use Android profiles in Multilogin X Profile management FAQMastering multi-accounting: the right way to use cookies How to use Cookie import in Multilogin X How to use Cookie export in Multilogin X How to use Pre-made cookies in Multilogin X Why don’t cookies log you in to the target account? Why isn't cookie import working? How to run CookieRobot in Multilogin CLIHow to choose the right proxy type How to test a proxy What you need to know about Multilogin proxy: FAQ How to use Multilogin proxy: guide How to use HTTP and SOCKS proxies in Multilogin X How to use Multilogin with 4G/5G connection How to set up Multilogin with NodeMaven How to use custom DNS in Multilogin How to fix profile launch or proxy connection issues How to fix “Profile failed to start” error How to fix “Wrong proxy data” error How to fix “ERR_TIMED_OUT” error How to fix “ERR_CONNECTION_RESET” error How to fix “ERR_CONNECTION_CLOSED” error How to fix IP leaks when using a proxy Proxies & IP masking FAQHow to adjust location settings in Multilogin X How to adjust software settings in Multilogin X How to adjust hardware settings in Multilogin X How to adjust screen resolutions in Multilogin Think before you switch: the truth about fingerprint mismatches Passive OS fingerprint masking (TCP/IP fingerprint) in Multilogin Should my font hash change in Multilogin? How to fix browser fingerprint inconsistencies How to replace Mimic icon in Multilogin on Windows Fingerprinting myths: what websites actually trackHow to fix "Your Windows system cannot perform the necessary WinAPI calls to launch Stealthfox browser" error How to fix “Failed to get profile data” error How to fix “Access denied” error How to fix “Aw, Snap! STATUS_BREAKPOINT” error How to fix “Aw, Snap! STATUS_ACCESS_VIOLATION” error How to fix “ERR_CONNECTION_CLOSED” error How to fix “ERR_TIMED_OUT” error How to fix “ERR_CONNECTION_RESET” error How to fix “Some settings were reset” error How to fix “Profile failed to start” error How to fix “Plan limits reached” error How to fix “Wrong proxy data” error How to fix "Restricted by plan" error How to fix "Too many requests" errorBrowser core update is stuck? Try these solutions My app or profile is slow: how to fix performance issues Account banned: what should I do? Why isn't cookie import working? Why don’t cookies log you in to the target account? How to enable web camera in Multilogin profiles How to unlock a locked profile How to find missing profiles How to fix missing browser data issue How to fix startup issues in Multilogin How to fix Multilogin issues on macOS How to fix agent connection issues How to fix profile launch or proxy connection issues How to fix connection issues in restricted regions How to fix website loading issues in Multilogin How to fix Mimic launch issues on Linux How to fix browser fingerprint inconsistencies How to fix small Stealthfox window resolution on Windows How to fix IP leaks when using a proxy
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Mastering Multilogin 6: a beginner’s handbook How to install Multilogin 6 on Linux How to transfer profiles between Multilogin 6 accounts How to set up default profile settings in Multilogin 6 How to customize a profile in Multilogin 6 How to use Quick edit sidebar in Multilogin 6 How to use Android profiles in Multilogin 6 How to install browser extensions in Multilogin 6 How to use CookieRobot in Multilogin 6 How to use Human typing emulation in MultiloginHow to send logs to support in Multilogin 6 How to edit the app.properties file How to reinstall app components in Multilogin 6 How to reinstall Multilogin 6 How to fix profile launch issues in Multilogin 6 How to fix proxy connection issues in Multilogin 6 How to fix frozen "Update in progress... Loading [3] of 2 components" status How to fix Android profile issues in Multilogin 6 How to fix issues with extension data in Mimic How to fix a profile stuck on “Active” status How to fix IP leaks when using a proxy How to fix "JavaScript error" in Multilogin 6 dark mode How to fix "Javax.crypto […] pad block corrupted" error How to fix "Fingerprint composition failed" error How to fix "Mimic/Stealthfox executable is not found" error How to fix “Profile is not created/updated” error How to fix "Downloading Mimic browser" error How to fix “Application request limit is reached” error How to fix "Invalid buffer arguments" error How to fix “Unable to save profile: User-Agent is empty” error How to fix "Cannot invite existing user" error Why don’t cookies log you in to the target account? Why isn't cookie import working?
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How to choose the perfect Multilogin plan How to buy a Multilogin X subscription How to change a subscription How to renew a subscription How to cancel a subscription How to change a payment method How to manage invoices How to pay with crypto How to sync Multilogin 6 subscription with Multilogin X Subscription & payments FAQ
How to change a subscription

Written by Yelena Varabyeva
Updated on March 28th, 2025
Table of contents
Which billing system do I use?
- New billing: Multilogin X users who registered on or after October 23, 2024
- Old billing: Multilogin 6 and Multilogin X users who registered before October 23, 2024
How to upgrade or downgrade a plan
⬆️ Upgrades happen instantly, with pricing adjusted based on your billing cycle, unused credit, and new plan cost. Subscription upgrade is possible only if all outstanding invoices are paid!
⬇️ Downgrades take effect on your next billing date, so your current plan stays active until then.
Be sure to remove extra profiles and team members before you switch to a lower plan! For example, if the plan you want to downgrade to doesn't allow team members or has a lower limit, delete them before you downgrade.
New billing
- Log in to Multilogin X
- Click “Workspace” → “Change plan” or “Billing” → “Pricing”
- Choose “Monthly“ or “Yearly“
- Select “Choose plan“ and confirm your choice
- Open your email confirmation and pay an invoice, if applicable

Old billing
- Log in to your billing dashboard and click "Subscription"
- Click "Manage plan" → "Choose plan" and confirm your choice
- Go to the "Invoices" tab and click "Pay now" if applicable

How to fix subscription downgrade issue
How to fix “Plan limits reached” error
Running into a “Plan limits reached” error while trying to launch or create a browser profile? No biggie – it’s just a little housekeeping issue. Let’s fix it together!

This error pops up when you’ve hit the limits of your current subscription.
Remove extra team members
Follow all steps below to remove extra seats:
- Open Multilogin X and click on the “Workspace” tab
- Look for the limits section to see how many team members your plan allows

- Remove extra team members (if any) to avoid exceeding the allowed quantity for your plan
Delete extra profiles
Delete extra profiles in “Profiles” section
Follow all steps below to remove excess profiles in “Profiles” section:
- Open Multilogin X and go to the “Profiles” section
- See how many profiles your plan allows versus how many you’ve created
- Remove extra profiles if needed

Delete extra profiles in “Trash bin” tab
If the number of profiles in the “Profiles” section does not exceed the allowed number, you should check and remove the profiles in the “Trash bin” tab because they are also counted towards the total number of your profiles.
Follow all steps below to remove excess profiles in “Trash bin” tab:
- Open Multilogin X and go to the “Profiles” section → “Trash bin” tab
- Delete unnecessary profiles permanently to free up space

Nothing helps?
If the issue persists after applying these solutions, feel free to contact us via live chat or email at [email protected] and specify your issue. We are always here to assist you.