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Introduction to Multilogin 6

Understand how Multilogin 6 empowers you to manage multiple browser profiles securely.

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  • Data safety in Multilogin 6: FAQ

Data safety in Multilogin 6: FAQ

Written by Yelena V ( Updated on February 11th, 2025 )

Updated on February 11th, 2025

I forgot my password. What should I do?

Your master password is the key to all your encrypted session data – things like history, cookies, and open tabs. Because of this, resetting it isn’t just a simple fix – it wipes everything.

What can you do?

  • Try to remember it: sounds obvious, but take a moment to think. Maybe you wrote it down somewhere?
  • Check your password manager: if you use one, your password might be stored there
  • Look for hints: did you use a variation of an old password? A common phrase?

I reset the password through “Forgot password?”. What should I do?

If you used the “Forgot password?” option, your account is now experiencing encryption issues. But don’t worry – you might still be able to recover your data!

Next steps:

  1. Read the article How to fix "Javax.crypto […] pad block corrupted" error to understand what’s happening
  2. Remember your old password? Great! If you still recall it, contact support, and we’ll help you restore access to your sessions

How can I change the password without losing access to profiles?

Your Multilogin password can be changed in the application itself: click "My account" → "Change password". After changing the password, please restart the app.

You will not be able to change the password without knowing the current one. If you forgot your password, read the section above.

 

Will I have the access to my session data after the password change?

Yes, you will. Only resetting the password makes session data inaccessible.

How can I change my Multilogin email address?

Due to current technical limitations, we are unable to change your Multilogin app or billing email address. We understand that this functionality is much needed, and we are working on adding it as soon as possible.

I requested a password reset, but didn’t receive an email

Make sure to check your Spam, Social, and Promo folders. If the email is not there, our support team will be glad to help you further.

How do I log other users out from my Multilogin account?

Use the "Change password" function in the "My account" section: the next time another user starts Multilogin, they will be logged out and will need to input a new password.

data security forgot password password reset session data

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In this article

  • I forgot my password. What should I do?
  • I reset the password through “Forgot password?”. What should I do?
  • How can I change the password without losing access to profiles?
  • Will I have the access to my session data after the password change?
  • How can I change my Multilogin email address?
  • I requested a password reset, but didn’t receive an email
  • How do I log other users out from my Multilogin account?

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MULTI-ACCOUNT MANAGEMENT

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COMPARISON

  • Multilogin vs. Gologin
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  • Multilogin vs. Dolphin Anty
  • Multilogin vs. Incognition
  • Multilogin vs. Octo Browser

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© 2025 Multilogin. All rights reserved.

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Multilogin abstract watermark
  • ANTIDETECT PLATFORM

    • Antidetect browser
    • Mobile antidetect browser
    • Headless browser
    • Multilogin residential proxies
    • Multi-account management
    • Web automation
  • RESOURCES

    • Knowledge base
    • API documentation
    • Glossary
    • Blog
    • Multilogin 6 download
    • Server status
    • Release notes
  • MULTI-ACCOUNT MANAGEMENT

    • Create multiple Facebook accounts
    • Create multiple LinkedIn accounts
    • Create multiple Amazon accounts
    • Create multiple eBay accounts
    • Create multiple Gmail accounts
    • Create multiple Discord accounts
  • COMPARISON

    • Multilogin vs. Gologin
    • Multilogin vs. Adspower
    • Multilogin vs. Dolphin Anty
    • Multilogin vs. Incognition
    • Multilogin vs. Octo Browser
  • PLATFORM PROXIES

    • Google proxy
    • Facebook proxy
    • Reddit proxy
    • Twitter proxy
    • Amazon proxy
    • LinkedIn proxy
  • GEO PROXIES

    • Japan proxy
    • UK proxy
    • USA proxy
    • China proxy
    • Canada proxy
    • India proxy
  • GET IN TOUCH

    • 24/7 support: [email protected]
    • Contact sales
    • Affiliate program
    • Careers
Multilogin abstract watermark
  • Privacy policy
  • Terms of service
  • Cookie policy

© 2025 Multilogin. All rights reserved.

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