How to fix error “Restricted by plan”
The “Restricted by plan” error can appear when your current plan or workspace access does not allow the action you’re trying to complete.
➡️ If you see it while inviting a team member, first check that your workspace is on Pro 10 or higher, you have permission to invite members, and your plan still has an available team seat. If all of these are correct but the error remains, refresh the local Multilogin components and try again.
Use the steps below only after confirming the action should be available on your plan.
Deps
- Close the desktop app 🖥️ or disconnect the agent if you're using the web interface 🌐
- Go to the
mlxfolder:-
Windows:
C:\Users\%username%\mlx -
macOS:
/Users/%username%/mlx -
Linux:
/home/%username%/mlx
-
Windows:
- Delete the
depsfolder - Reopen the desktop app 🖥️ or reconnect the agent for the web interface 🌐
- Start any profile – this will automatically kick off the components download process