If a profile won’t start because Multilogin can’t download the required components automatically, you can download the latest component files manually instead.

➡️ Stop all profiles → close Multilogin or disconnect the agent → download the archive for your profile type and operating system → extract it into the mlx/deps folder → reopen Multilogin.

Use this when the automatic component download is failing, for example because your network or ISP is blocking the download.

Step 1: close Multilogin

1. Stop all profiles to save your data
2. Quit the desktop app 🖥️ or disconnect the agent for the web interface 🌐

Step 2: download the right archive

Next, grab the latest profile components for your system. Here’s what you need to download for each profile type:

Step 3: extract the files

Once your archive is downloaded, you’ll need to extract it into the deps folder inside the mlx folder.

Here’s where you’ll find the folder based on your system:

• Windows: C:\Users\%username%\mlx\deps
• macOS: /Users/%username%/mlx/deps
• Linux: /home/%username%/mlx/deps

Step 4: continue working

After you’ve extracted everything, go ahead and reopen the desktop app 🖥️ or reconnect the agent for the web interface 🌐.

That’s it! Now, you should be able to start any profile without any problems.