Popular topics: Multilogin X, Multilogin 6, Subscription & payments,
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How to test a proxy What you need to know about Multilogin proxy: FAQ How to use Multilogin proxy: guide How to choose a proxy type How to use HTTP and SOCKS proxies in Multilogin How to use Multilogin with 4G/5G connection How to set up Multilogin with NodeMaven How to use custom DNS in Multilogin Proxies & IP masking FAQRetrieving the token Using the automation token in a workspace Retrieving profile, folder, and workspace IDs Retrieving the user ID Selenium automation example Playwright automation example Puppeteer automation example Logging in to Multilogin automatically Using the automatic cookie collection script Auto-launching the agent Exporting proxy details from profiles Converting external proxy lists into API-ready JSON files Automation FAQHow to send logs to support How to disconnect and reconnect the agent How to reinstall app components How to fix agent connection issues How to fix startup issues in Multilogin Account banned: what should I do? How to fix profile launch or proxy connection issues How to fix Mimic launch issues on Linux How to enable web camera in Multilogin profiles My app or profile is slow: how to fix performance issues How to unlock a locked profile How to find missing profiles How to fix website loading issues in Multilogin How to access restricted websites How to fix connection issues in restricted regions How to fix Stealthfox issues on Windows How to fix small Stealthfox window resolution on Windows How to fix Multilogin issues on macOS How to fix “The installation failed” macOS error How to fix “Failed to get profile data” error How to fix “Access denied” error How to fix “Some settings were reset” error How to fix “Plan limits reached” error How to fix “Wrong proxy data” error How to fix “Aw, Snap! STATUS_BREAKPOINT” error How to fix “Aw, Snap! STATUS_ACCESS_VIOLATION” error How to fix “ERR_CONNECTION_RESET” error Why isn't cookie import working? Why don’t cookies log you in to the target account? How to fix browser fingerprint inconsistencies How to fix missing browser data issue
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How to send logs to support How to edit the app.properties file How to reinstall app components How to reinstall Multilogin 6 How to fix profile launch issues in Multilogin 6 How to fix proxy connection issues in Multilogin 6 How to fix frozen "Update in progress... Loading [3] of 2 components" status How to fix Android profile issues in Multilogin 6 How to fix issues with extension data in Mimic How to fix Stealthfox issues on Windows How to fix a profile stuck on “Active” status How to fix IP leaks when using a proxy How to fix "JavaScript error" in Multilogin 6 dark mode How to fix "Javax.crypto […] pad block corrupted" error How to fix "Fingerprint composition failed" error How to fix "Mimic/Stealthfox executable is not found" error How to fix “Profile is not created/updated” error How to fix "Downloading Mimic browser" error How to fix “Application request limit is reached” error How to fix "Invalid buffer arguments" error How to fix “Unable to save profile: User-Agent is empty” error How to fix "Cannot invite existing user" error Why isn't cookie import working? Why don’t cookies log you in to the target account?
Multilogin X
Multilogin 6
Account & Subscription FAQ
Written by Yelena Varabyeva
Updated on January 30th, 2025
Table of contents
Can I use the same subscription on multiple devices at the same time?
It is possible to launch an account with any subscription type on multiple computers at the same time, as there's no binding to hardware.
Can I change my email?
Due to current technical limitations, we are unable to change your Multilogin app or billing email address. We understand that this functionality is much needed, and we are working on adding it as soon as possible.
Can I update my billing details?
To ensure the safety of your account, editing the details is disabled in your account. However, we can still update them for you from our end. Contact support and we’ll help you out!
Do you delete the data of a cancelled account?
Your data is saved on our cloud servers and won’t be lost if you miss the due date and your account gets cancelled. You will regain access to it as soon as the subscription is paid.
Per our Terms of Service, we keep your data for 3 months after subscription termination – after that, the data may be deleted permanently.