What payment methods do you accept? Do you accept wire transfers?

Yes! We accept card (including Apple Pay and Google Pay), crypto, VietQR, SberPay, and YooMoney payments. Wire transfers are also available – contact our support team for details.

What are the available billing cycles?

You can choose between monthly and annual billing cycles. Annual plans come with a discount, so it's a great way to save!

Will I get notified before my subscription renews?

Absolutely! We send out renewal reminders before your subscription is charged, so you won’t be caught off guard.

Can I use the same subscription on multiple devices at the same time?

You can log into your account on multiple computers at the same time, no matter which subscription type you have. There’s no hardware binding, so you're free to switch devices as needed.

Can I change my email?

Right now, it’s not possible to change your Multilogin app or billing email due to technical limitations. We know this is important, and we’re actively working on making it available soon.

Can I update my billing details?

For security reasons, you can’t edit your account details yourself. But no worries – we can update them for you! Just contact our support team, and we’ll take care of it. 

Do you delete the data of a cancelled account?

Your data is saved on our cloud servers and won’t be lost if you miss the due date and your account gets cancelled. You will regain access to it as soon as the subscription is paid.