This guide breaks down the best cloud-based phone systems for remote teams in 2026. We’ll explore both traditional VoIP providers that excel at unified communications and specialized cloud phone solutions designed for multi-account management and mobile operations.
Is a cloud phone better for remote work?
A cloud phone isn’t just better for remote work—it’s essential. It provides the flexibility, scalability, and professional features that remote teams need to thrive. Unlike traditional phone systems, a cloud-based system isn’t tied to a physical location. This means your team can make and receive business calls from anywhere, on any device, while still maintaining a consistent and professional image. With the right cloud phone solution, you can scale your operations securely without the risk of account bans or suspensions.
What is the best cloud-based phone system?
The “best” cloud-based phone system depends entirely on your team’s specific needs. If your primary goal is to manage multiple online accounts securely for social media marketing, e-commerce, or ad verification, then a specialized cloud phone provider like Multilogin is the undisputed leader. It offers unparalleled security and isolation features that traditional VoIP systems can’t match.
However, if you’re looking for an all-in-one solution for business calls, video conferencing, and team messaging, then a unified communications provider like RingCentral or Nextiva would be a better fit.
This guide will break down the top cloud-based phone systems on the market, helping you choose the right solution for your remote team.
Best Cloud Phones for Remote Teams 2026
1. Multilogin: Best for Secure Multi-Account Management
While most cloud phone systems focus on unifying communication channels like voice, video, and messaging, Multilogin offers a different, yet critical, solution for many remote teams: secure, isolated mobile environments.
Multilogin isn’t a traditional VoIP provider. Instead, it provides cloud phones that are complete, virtualized Android operating systems hosted in the cloud.
Each cloud phone has its own unique hardware identity, storage, and network signals, making it appear as a real, physical mobile device. This is a game-changer for remote teams involved in social media marketing, e-commerce, ad verification, and any workflow that requires managing multiple online accounts.
Key Features for Remote Teams:
- True Device Isolation: Each cloud phone is a separate environment. This prevents online platforms from linking your accounts, which is crucial for avoiding bans and suspensions when managing multiple social media accounts or e-commerce profiles.
- Centralized Management: Your team can manage hundreds of virtual mobile devices from a single desktop application, eliminating the need for costly and cumbersome physical phone farms. This is similar to how session management works for browser profiles.
- Advanced Fingerprinting Technology: Multilogin’s mobile antidetect browser allows you to customize over 55 different device parameters, creating a unique and consistent digital fingerprint for each cloud phone.
- Built-in Proxies: With access to over 30 million residential proxies, you can ensure that each cloud phone has a realistic and consistent location.
Who is it for?
Multilogin is the ideal solution for remote teams that need to manage multiple online accounts securely and at scale. Whether you’re managing multiple Instagram accounts, multiple TikTok accounts, or multiple Amazon accounts, Multilogin provides the infrastructure you need. Start your plan now.
2. DuoPlus
DuoPlus is marketed as the world’s first antidetect phone, designed specifically for teams managing multiple accounts across social media, e-commerce, and other platforms. Built through the creators of AdsPower, DuoPlus brings enterprise-grade cloud phone technology with a focus on undetectability and scalability.
Key Features for Remote Teams:
- Android 15 Support: DuoPlus offers the world’s first Android 15 cloud phone, ensuring compatibility with the latest mobile apps and features.
- Unlimited Multi-Device Support: No purchase limits or multiplicity restrictions. Scale your operations without worrying about device caps.
- Real ARM Processors: Each cloud phone runs on authentic ARM-by processors, ensuring genuine mobile device behavior that platforms expect to see.
- Global GPS and SIM Simulation: Supports location and SIM data simulation in 60+ countries for realistic device operation, similar to geolocation spoofing capabilities.
- One-Click Device Reskin: Quickly change device environments without leaving traces of previous activity.
Who is it for?
Teams managing TikTok, Instagram, Facebook, and other social media accounts at scale. DuoPlus is also excellent for e-commerce operators and affiliate marketers. Pricing starts at $2/month per cloud phone.
3. Geelark
Geelark positions itself as an AI copilot for social media marketing, combining cloud phones with built-in automation and AI content generation. It’s an excellent choice for teams that need both device isolation and intelligent automation.
Key Features for Remote Teams:
- AI Content Generation: Generate unique videos 10x faster using integrated large language models. Upload a single image and get a complete clip in minutes.
- Cloud Phone Synchronizer: Manage multiple cloud phones simultaneously and synchronize actions across all devices with a single command.
- Authentic Mobile Experience: Real Android devices hosted in the cloud, not emulators, ensuring genuine app behavior without bot detection issues.
- AI Analytics Dashboard: Get smarter insights into your content performance with AI-powered analytics.
- Team Collaboration: Add unlimited team members and assign specific roles and permissions for secure multi-user management.
Who is it for?
Social media marketing teams, TikTok content creators, and affiliate marketers who need both device isolation and content automation. Geelark is particularly strong for teams that want to automate posting, likes, and comments across multiple accounts.
4. VMOSCloud
VMOSCloud specializes in cloud gaming and 24/7 continuous operations, making it ideal for teams that need persistent cloud environments. It offers flexible billing and support for multiple device models.
Key Features for Remote Teams:
- 24/7 Cloud Operation: Run cloud phones continuously without local storage space requirements.
- Multiple Device Models: Support for Samsung, Google Pixel, Xiaomi, Vivo, Oppo, and Realme devices.
- Flexible Billing: Pay-per-minute options starting at $0.006/minute, capped at $1/day, or monthly plans starting at $0.11/day.
- Android 15 Support: World’s first provider to support switching between multiple Android versions.
- One-Click Machine Replacement: Quickly replace devices with one click, including data backup and fast transmission.
- Multi-Group Control: Run multiple cloud phones simultaneously with synchronized operations.
Who is it for?
Teams that need continuous cloud operations for gaming, live streaming, or 24/7 social media management. VMOSCloud is also excellent for app testing and quality assurance teams. The flexible billing makes it cost-effective for short-term projects.
5. BitBrowser Cloud Phone
BitBrowser combines a fingerprint browser with cloud phone technology, creating a comprehensive solution for cross-border e-commerce and account management. It’s particularly strong for teams managing multiple accounts on Amazon, eBay, and other platforms.
Key Features for Remote Teams:
- Integrated Fingerprint Browser: Combine cloud phone technology with advanced browser fingerprinting for complete account isolation.
- Multi-Account Matrix Management: Manage multiple account environments without complex configuration.
- Team Collaboration: Support for employee management with role-based permissions and access control.
- Batch Operations: Bulk import, export, and authorize accounts for efficient team workflows.
- RPA Automation: Browser automation and scripting capabilities for repetitive tasks.
- Proxy Integration: Support for multiple proxy types with easy configuration, including residential proxies and datacenter proxies.
Who is it for?
Cross-border e-commerce teams, Amazon sellers, eBay sellers, and teams managing multiple online accounts across different platforms. BitBrowser is ideal for operations that require both mobile and browser-based account management.
6. RingCentral
RingCentral is a giant in the unified communications space, and for good reason. It offers a comprehensive suite of tools that combines phone, video, and messaging into a single, easy-to-use platform. For remote teams looking for a traditional, all-in-one solution, RingCentral is a top contender.
Key Features for Remote Teams:
- Unified App: Access phone calls, video meetings, and team messaging from a single application on any device.
- Robust Call Management: Features like call forwarding, auto-attendant, and advanced call routing ensure a professional experience.
- Extensive Integrations: With over 300 pre-built integrations, RingCentral connects seamlessly with tools like Salesforce and Google Workspace.
Who is it for?
Remote teams of all sizes that need a reliable and feature-rich unified communications platform for standard business operations.
7. Nextiva
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Nextiva goes beyond standard unified communications through integrating powerful customer experience management tools into its platform. This makes it an excellent choice for remote teams focused on providing top-tier customer service.
Key Features for Remote Teams:
- Unified Customer View: Bring all customer interactions into a single view for personalized service.
- AI and Automation: AI-powered call routing and automated surveys improve efficiency and gather customer feedback.
- Sales and Service Tools: Integrated CRM and helpdesk functionalities for effective customer relationship management.
Who is it for?
Remote sales and support teams that want to deliver exceptional customer experiences.
8. Aircall
Aircall is designed specifically for sales and support teams, with a focus on simplicity and powerful integrations. It’s incredibly easy to set up and use, making it a great choice for teams that want to get up and running quickly.
Key Features for Remote Teams:
- Seamless CRM & Helpdesk Integration: Deep integrations with Salesforce, HubSpot, and Zendesk allow for seamless workflows.
- Collaboration Features: Shared inboxes, call commenting, and warm transfers make team collaboration easy.
- Powerful Analytics: Detailed dashboards provide insights into team performance.
Who is it for?
Sales and support teams that rely heavily on CRM and helpdesk software.
9. Dialpad
Dialpad stands out for its powerful, built-in AI technology that provides real-time insights and automates tedious tasks. For remote teams looking to leverage AI to improve productivity and performance, Dialpad is a leading choice.
Key Features for Remote Teams:
- Real-Time Voice Transcription: Dialpad transcribes calls in real-time, allowing you to focus on the conversation.
- AI-Powered Coaching: The AI provides real-time suggestions to agents during calls.
- Automated Post-Call Summaries: Automatically generates summaries with key action items after each call.
Who is it for?
Data-driven remote teams that want to use AI to enhance their communication and workflows.
Comparison of the Best Cloud-Based Phone Systems
| Provider | Best For | Key Feature | Type | Starting Price |
|---|---|---|---|---|
| Multilogin | Multi-Account Security | Virtualized Android Devices | Cloud Phone | €74/month |
| DuoPlus | Multi-Platform Management | Android 15 Support | Cloud Phone | $2/month |
| Geelark | AI Social Media Automation | AI Content Generation | Cloud Phone | Custom |
| VMOSCloud | Gaming & Continuous Ops | 24/7 Cloud Operation | Cloud Phone | $0.11/day |
| BitBrowser | Cross-Border E-Commerce | Fingerprint + Cloud Phone | Cloud Phone | Custom |
| RingCentral | All-in-One Communications | Unified Platform | VoIP | $20/user/month |
| Nextiva | Customer Experience | Integrated CRM & Service | VoIP | $18.95/user/month |
| Aircall | Sales & Support Teams | Deep CRM Integration | VoIP | $30/user/month |
| Dialpad | AI-Powered Insights | Real-Time Transcription | VoIP | $15/user/month |
Cloud Phone vs. Traditional VoIP: What’s the Difference?
It’s important to understand that there are two distinct categories of cloud-based phone systems:
- Cloud Phones (Multilogin, DuoPlus, Geelark, VMOSCloud, BitBrowser) are virtualized mobile devices designed for managing multiple online accounts, mobile app testing, and operations that require authentic mobile device behavior. They’re ideal for social media marketing, e-commerce, and affiliate marketing. Multilogin’s antidetect browser technology ensures complete isolation between accounts.
- VoIP Systems (RingCentral, Nextiva, Aircall, Dialpad) are unified communications platforms designed for business phone calls, video conferencing, and team messaging. They’re ideal for customer service, sales teams, and internal communications.
What to Look for in a Cloud-Based Phone System for Remote Teams
When choosing a cloud-based phone system, consider the following factors:
- Scalability: Can the system grow with your team? Look for providers that make it easy to add and remove users or devices.
- Reliability: Check the provider’s uptime guarantee. A reliable system is essential for business continuity.
- Security: Ensure the provider offers robust security features, such as encryption and secure data centers. For advanced security needs, consider a specialized cloud phone solution with fingerprint masking capabilities.
- Integrations: Does the system integrate with the tools your team already uses?
- Ease of Use: A user-friendly interface will help your team get up and running quickly.
- Use Case Alignment: Choose a cloud phone solution if you need mobile device isolation, or a VoIP system if you need unified business communications.
No more juggling physical devices or risking account links. Try Multilogin's cloud phones now.
Frequently Asked Questions About Best Cloud-Based Phone Systems for Remote Teams
A cloud-based phone system is a business communication service hosted in the cloud and delivered over the internet. This can refer to either VoIP systems for business calls or cloud phones for mobile device management and multi-account operations.
A cloud phone is a virtualized Android operating system hosted in the cloud. Each cloud phone has its own unique device identity, storage, and network signals, making it appear as a real, physical mobile device to platforms and apps.
Cloud-based phone systems provide the flexibility, scalability, and professional features that remote teams need to stay connected and productive, regardless of their location. For teams managing multiple accounts, cloud phones also provide essential device isolation to prevent account linking.
No. VoIP systems focus on business communications (calls, video, messaging), while cloud phones are virtualized mobile devices designed for managing multiple online accounts and mobile app operations. They serve different purposes for remote teams.
Multilogin, DuoPlus, and Geelark are all excellent choices for social media management. Multilogin offers the most advanced fingerprinting and secure browsing features, DuoPlus provides unlimited device scaling, and Geelark includes AI-powered automation for content creation.
Yes, cloud phones are ideal for managing multiple TikTok accounts because they provide isolated mobile environments that prevent platforms from linking your accounts together, reducing the risk of shadow bans or suspensions.
Conclusion
Choosing the right cloud-based phone system is crucial for the success of any remote team. The market now offers specialized solutions for different needs. If your primary requirement is managing multiple online accounts securely, cloud phone providers like Multilogin, DuoPlus, and Geelark offer unmatched device isolation and automation capabilities. If you need unified business communications, traditional VoIP providers like RingCentral and Dialpad remain excellent choices.
Understanding your team’s specific requirements and the differences between cloud phones and VoIP systems helps you choose a solution that not only keeps you connected but also gives you a competitive edge in your industry.
Ready to scale your multi-account operations with cloud phones that actually protect your accounts? Explore Multilogin’s cloud phone solution and see how professional teams manage hundreds of accounts without the risk of bans or suspensions.
