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Multilogin X
Multilogin 6
How to access restricted websites
Written by Yelena Varabyeva
Updated on January 17th, 2025
Table of contents
If you're experiencing issues with Google services in Multilogin, particularly in Russia or Belarus, it may be due to Google restrictions. Below, we explain what’s happening and how to address these challenges.
Follow these best practices:
- Ensure compliance with local regulations and Google’s terms of service when accessing its services
- Avoid accessing untrusted or unofficial websites to prevent security risks
- Source extensions from legitimate and secure websites
Chrome Web Store
Some users get errors like "An error has occurred" or "Image decode failed" when trying to add extensions in Mimic. Here's what can help:
- Manual install: download an extension as a .CRX file and add it to Multilogin – use the guide Installing browser extensions
- Use a VPN or a proxy: access Chrome Web Store using a VPN or a proxy
Google Play
Some users get an error “Sorry, this page cannot be reached” when trying to access the Google Play Console website. This issue only affects the desktop website version launched using Mimic. Here's what you can try:
- Switch to Stealthfox: Stealthfox avoids emulating Chrome, which reduces the likelihood of detection issues that can cause page loading errors
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Use Gmail as a background tab: this can help bypass loading issues by keeping an authenticated Google session active
- Log into Gmail in one browser tab and keep it open
- Open Google Play Console in another tab
- While the Google Play Console is loading, quickly switch back to the Gmail tab and then return to the Google Play Console tab
By following these steps and staying compliant, you can troubleshoot Google service issues effectively while maintaining a secure and legitimate workflow.