Popular topics: Multilogin X, Multilogin 6,
-
Retrieving the token Using the automation token in a workspace Retrieving profile, folder, and workspace IDs Retrieving the user ID Selenium automation example Playwright automation example Puppeteer automation example Logging in to Multilogin automatically Setting up automatic cookie collection Auto-launching the agent Exporting proxy details from profiles Converting external proxy lists into API-ready JSON files Automation FAQHow to fix agent connection issues How to fix startup issues in Multilogin How to fix profile launch or proxy connection issues How to fix Mimic launch issues on Linux How to enable web camera in Multilogin profiles How to fix website loading issues in Multilogin My app or profile is slow: how to fix performance issues How to unlock a locked profile How to find missing profiles How to access restricted websites How to fix small Stealthfox window resolution on Windows How to use a VPS/VPN to resolve connection issues How to use Multilogin on macOS How to disconnect and reconnect the agent How to reinstall app components How to send logs to support How to fix "Failed to get profile data" error How to fix "Access denied" error How to fix Stealthfox issues on Windows
-
Common errors and solutions in Multilogin 6 Can't launch a profile in Multilogin 6 Multilogin 6 browser profile shows "Error" in status How to fix Stealthfox issues on Windows JavaScript error when switching to dark mode in Multilogin 6 Error: Failed to get IP data: can't connect through proxy Error: Javax.crypto.badpaddingexception: pad block corrupted Status: Update in progress...Loading (1) of 2 components Error: Fingerprint composition failed Error: Mimic/Stealthfox executable is not found
Multilogin X
Multilogin 6
How to send logs to support
Written by Yelena Varabyeva
Updated on January 16th, 2025
Having trouble with the app? Sending us your logs can be a game-changer! Think of logs as the app’s “black box” – they record what’s happening behind the scenes.
By checking your logs, we can:
- Pinpoint what caused the issue (like errors or crashes)
- Understand what was happening right before the problem
- Quickly find the best fix for you
Good to know: logs don’t contain personal info, just technical details about the app’s performance.
Ready to share them? Follow these steps:
Logs
- Recreate the issue or wait until the error message appears
- Archive the logs folder found in these locations:
- Windows:
C:\Users\%username%\mlx - macOS:
/Users/%username%/mlx - Linux:
/home/%username%/mlx
- Windows:
- Email support at [email protected] with:
- A clear description of the issue
- The archived logs folder attached