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Issue: Profile is locked
Written by Tania Nguyen
Updated on December 12th, 2024
When using Multilogin X, you might occasionally see a profile marked as "locked". Here's how to handle it quickly and easily.
- Disconnect the agent
- Delete the .lock files
- Refresh the Multilogin X dashboard
- Connect the agent again
- Hit button “Unlock profiles”
If you encounter problems connecting the agent, follow these steps to resolve them