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How to fix Multilogin issues on macOS
![](https://secure.gravatar.com/avatar/46f57e7cb80a071e5a1e568cb2830359.png?s=96&d=blank)
Written by Yelena Varabyeva
Updated on January 24th, 2025
Table of contents
Having trouble running Multilogin on macOS? Follow these simple steps to quickly tackle any issues.
Getting started
- OS version: make sure your OS is Sonoma (14) or newer – if your OS is Ventura (12) or older, consider upgrading, as at this moment it is not supported
- Chip or processor type: when downloading the agent, select "M-series" for M1, M2, M3 chips, and "Intel" for other models
Installation tips
When trying to install Multilogin X agent on macOS, you might see this message:
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/16296/direct/1737724505312/image.png)
Don’t worry! This happens when you install software not available in the App Store – it’s macOS being cautious.
Here's how to resolve the issue:
- Open the folder with the downloaded file
- Right-click the file name and select “Open”
- Click “Open” in the window that will come up
- Click “Continue” to proceed with the installation